For any dispute arising out of the application of these Terms and Conditions the consumer may appeal to Entities of Alternative Resolution of Consumer Disputes proceeding to dispute settlement through mediation, conciliation and arbitration procedures outside the courts. The customer has at your disposal:

  1. a) Lisbon Consumer Conflict Arbitration Centre - http://www.centroarbitragemlisboa. pt

  2. (b) Center for Arbitration of Consumption Conflicts of the Ave Valley/Arbitral Court - http://www. triave. pt

  3. c) CIAB – Consumer Information, Mediation and Arbitration Centre (Arbitral Consumer Court) - http://www.ciab.pt

  4. d) CNIACC – National Consumer Conflict Information and Arbitration Centre - http://www.consumer arbitration. org

  5. e) Centre for the Arbitration of Consumer Conflicts of the District of Coimbra - http://www.coimbra arbitration centre. with

  6. f) Information, Mediation and Arbitration Centre for Consumer Conflicts in the Algarve - http://www.consumoalgarve. pt

  7. g) Porto Consumer and Arbitration Information Centre - http://www.cicap. pt

  8. h) European Litigation Resolution Platform - http://www. webgate. ec.europa. i

Avenida de Santa Isabel, N°4-8, Cabra Figa, N249-4, 2635-047 Rio de Mouro
NIF: 514 011 092