Privacy Policy

HOMYCASA processes the personal data collected through the Website, and you are responsible for the veracity of the access elements to your account (email and password) and for ensuring the confidentiality of your data.

The term “personal data” means the set of information that relates to you and that allows us to identify you directly or indirectly. Your personal data may include, for example, your name, your tax identification number, your (physical or electronic) contacts, your transactions and your interactions with us.

The personal data we process through this page will only be used for the following purposes:

1. Order processing;
2. Communication with customers and clarification of doubts;
3. Processing of information requests;
4. Complaint processing;
Five. Processing of guarantees and after-sales;
6. Statistical analysis activities;
7. Check, maintain and develop statistical systems and analyses;
Eight. Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
9. Prevention and combating fraud;
10. Request for comments to purchased products or services;
11. Realisation of satisfaction surveys.
12. Management and participation in events, hobbies and campaigns.

HOMYCASA, as part of its activity, may use external entities of confidence to provide certain services. Sometimes the provision of these services implies access by these entities to personal data from customers and users.

When this happens, HOMYCASA takes appropriate measures to ensure that only the information required for the performance of the service is provided and requires that they are not used for any other purpose. HOMYCASA brings together its efforts to ensure that all external entities are committed to complying with the GDPR and offer the highest guarantees at this level, which is duly consecrated and certified contractually.

For example, we can rely on the services that need the processing of your personal data to:
• External entities to provide you with an acquired product, in particular relay services;
• External entities that assist us and assist us in providing IT services such as platform providers, hosting services, maintenance and assistance to our databases, as well as our software and applications that may contain data about you (such services may sometimes involve access to your data for the accomplishment of the necessary tasks);
• External advertising, marketing entities to help us provide advertising, marketing, and campaigns, to analyze their effectiveness and to manage their contacts and issues. We only share your personal data with entities for these purposes with your consent.
• External entities that assist us in enhancing the physical security levels of our facilities;
Without prejudice to the provisions, HOMYCASA may also communicate personal data from its Customers to third parties where such data communications are necessary or appropriate (i) in the light of applicable law, (ii) in compliance with legal obligations/judicial orders or (iii) to respond to requests from public or government authorities.
In the acquisition of goods or services with HOMYCASA that presupon the provision of services, the customer data will be shared with the respective provider and it is certain that HOMYCASA pugnates with them by strict compliance with the legal rules for the protection and confidentiality of such data.

To offer Klarna payment methods at the time of payment, we can transmit to Klarna during the purchase process your personal data included in the contact form and order details, so Klarna can assess whether you meet the requirements to access your payment methods and to adapt these payment methods to your profile. Your personal data is processed in accordance with the provisions of the Klarna Privacy Policy.

HOMYCASA handles and retains your personal data only for the period of conservation necessary for the purposes that have motivated your collection and conservation, and always in accordance with the current legislation and guidelines of the CNPD (National Data Protection Commission).

Effectively, there are legal requirements that require the data to be stored for a minimum period of time. Thus, and where there is no specific legal or regulatory requirement, the data will be stored and stored only for the period necessary for the pursuit of the purposes that motivated their collection or subsequent treatment, as defined in the law.
After the respective conservation period, HOMYCASA will delete the data whenever the data should not be kept for a distinct purpose that may exist.
If you have no interaction with HOMYCASA over 36 months, your data will automatically be deleted from our database.

We make reasonable efforts to ensure that your personal information is as reliable, correct, current and complete as possible, fulfilling the purposes pursued.

The holder has the right to information and access to the data concerning him, his rectification and to request his or her portability, the right to lodge a complaint with the supervisory authority and, where the law allows him, the right to limitation of treatment and erasure.

The holder also has the ability, at all times, to withdraw his consent to the processing of his personal data. In the particular case of marketing and advertising communications, the holder may cancel their reception by clicking on the link placed in our emails and other communications (opt-out).

Revocation of consent shall not affect the lawfulness of the processing of personal data which until that date has been made, on the basis of the consent previously provided.

For the exercise of any right you should consider the following contacts:

In a store HOMYCASA;
Email:[email protected]
Postcard: HOMYCASA, Avenida Santa Isabel No. 4-8, Warehouse A, No. 249-4 Cabra Fig 2635-047 Rio de Mouro
Phone:210 999 452 (Call for national fixed network)
You may also access to assign, update, rectify or delete your personal data in whole or in part through “My account” on the HOMYCASA website.

The exercise of rights is free, unless it is a manifestly unfounded, excessive or unjustified request.
HOMYCASA will seek to respond to requests submitted expeditiously, without undue delay, within one month of receipt of the order. If it is a particularly complex request or occurs under exceptional circumstances, this period may be extended up to two months when necessary, taking into account the complexity of the order and the number of requests received.
Under your request, you may be asked to prove your identity in order to ensure that the sharing of personal data is only done with the rightful holder.

HOMYCASA has implemented appropriate, physical, organizational and security measures necessary and sufficient to protect your personal data from destruction, loss, alteration, diffusion, unauthorized access or any other form of accidental or unlawful treatment.
HOMYCASA is committed to ensuring the security of personal data that is made available to you, and has approved and implemented strict rules in this matter.
With regard to the website, the data collected will be encrypted through the SSL protocol. This designated Secure Socket Layer technology is used to improve the security of data transmission over the Internet, encrypting and protecting sensitive data and information using the HTTPS protocol. SSL guarantees the data subject that the data will not be fraudulently intercepted and that all information is handled with maximum security.
Most browsers support SSL. There are two elements that will indicate you are on a secure website:
In the bottom left corner of your browser, you will find the following symbols:
Example: a lock in Microsoft Internet Explorer

You can also find that when entering a secure area of the site, the respective URL address will start with https:// (S=Seguro).

Notwithstanding the security measures adopted, HOMYCASA advises prudence in the display of your personal data and in the circulation of such data over the internet, since such data is not fully protected against any violations, the adoption of additional security measures, including the maintenance of equipment (PCs, tablets or mobile phones) and programs duly updated and configured with firewalls and protection against malicious software (e.g., antivirus), the avoid navigation on dubious websites.

This website uses cookies. Cookies are small text files stored by the Website on the user's computer. The Website uses cookies to recognize users when you visit. This use allows HOMYCASA to improve the ease of use of the Website and to tailor it to the needs of its users. Website cookies stored on the user's computer remain valid for an unlimited period of time after the user's first visit.

Your Internet browser can be configured to notify the recording of a cookie on your computer. You can also define the ‘not accepting’ cookies of this Website. However, the ‘not accepting’ cookies of the HOMYCASA website will limit the access and use of certain features of it.

The HOMYCASA store uses the following cookies:

Required Cookies
These cookies are necessary to allow the basic functionality of the site. They serve to improve your experience by remembering your preferences. Like acceptance or not of cookies, login and password on your future visits, your favorite articles, the articles you add to your cart, among others.

Functional Cookies
These cookies allow us to analyze the use of the site to measure and improve its performance. These are intended to assess issues such as the number of users visiting the site, perform statistical analysis of the use that users make, with the purpose of improving the graphic and text content that they consume in the HOMYCASA Online Store.

Advertising cookies
These cookies are used by advertising companies to promote advertisements relevant to your interests. These cookies store information about the behavior of users, which allows the subsequent presentation of advertising relevant to the user profile collected. These cookies will allow you to have an increasingly pleasant and personalized experience during Internet browsing or on social networks.

The applications used to collect cookies by third-party companies are:
Google Analytics
Google Tag Manager
Facebook Connect
Facebook Custom Audience
Google Adwords Conversion Tracker
These companies may also use the data they collect to improve their offers and services to other companies.
If you want more information about the collection and use of these cookies by these companies, you can see the following links:
https://www.facebook. with/legal/terms/businesstools
https://policies.google. with/privacy?hl=en-PT

User configuration to avoid cookies
In accordance with current legislation, we provide the information that allows you to configure your browser to manage and maintain your privacy and security in relation to Cookies. Therefore, we provide information and links to the official support websites of the main browsers so that you can decide whether or not you accept the use of Cookies.

The cookie settings can be changed in the browser preferences, following the directions in the links:
Chrome
Firefox
Internet Explorer
Safari
For more information about cookies, including to know which cookies have been installed and how they can be managed and deleted, you can access www.allaboutcookies. org. If you do not want your visits to websites to be detected by Google Analytics, you should access https://tools.google.com/dlpage/gaoptout.

You must understand that you accept the use of cookies if you continue to browse this page without first deactivating it.

This policy may be changed in the future. Such changes will have immediate effect after the online publication. It is recommended that users of the Website read the Policy regularly in order to stay informed of possible changes made.